We recommend spending at least 1–2 days in Lombok before your trek. This helps your body adjust to the climate, recover from long flights, and prepare physically for altitude and exertion. Staying hydrated, resting well, and avoiding alcohol before the trek will greatly improve your trekking experience.

Yes. All guests receive a full trekking briefing before departure. This includes:

• Route explanation & daily itinerary
• Safety procedures & trail conditions
• Equipment check
• Weather updates
• Q&A session

This ensures you are well-prepared, informed, and confident before starting the trek.

The remaining balance payment is usually made during the pre-trek briefing or meeting point before departure. We accept cash, card or tranfer and will inform you in advance about the exact payment method, so there are no surprises.

Yes, absolutely. You may safely store extra luggage at the pre-hike accommodation luggage storage or our office while you are trekking Mount Rinjani. We recommend bringing only essential items in your daypack.

Yes. We offer hotel pick-up and drop-off from major areas in Lombok such as:

• Senggigi
• Mataram
• Bangsal Harbour
• Kuta
• Tetebatu

Please confirm your accommodation details in advance so we can arrange smooth transportation.

Group tours bring together travelers of different ages, fitness levels, and hiking experience. By joining a group trek, you acknowledge that:

• Some participants may hike faster or slower
• Everyone is free to walk at their own comfortable pace
• Guides ensure safety and fair pacing for all

Our professional guides are trained to manage group dynamics while maintaining safety and enjoyment for every participant.

In some cases, the group may request changes due to weather, fitness, or trail conditions. Any modification will be carefully evaluated by the guide, who will consult all participants before making a final decision. The guide’s decision is always based on safety, park regulations, and group consensus.

Mount Rinjani is safe when trekked with a licensed guide, proper equipment, and realistic expectations. We strictly follow national park regulations, monitor weather conditions, and prioritize guest safety at all times.

Mobile signal is available in a certain part on Mount Rinjani. This is a chance to fully disconnect and enjoy nature.

Yes. We provide equipment rental for your convenience, including:

• Trekking poles
• Windbreaker jacket
• Long trekking pants
• Headlamp
• Handgloves
• Beanie

Rental prices are affordable and confirmed before the trek. Please let us know your size and equipment needs in advance so we can prepare everything for you.

For safety reasons:

Porters carry shared camping equipment, food, and logistics

Guests are required to carry a small day backpack with personal items such as water, camera, jacket, and snacks

If you prefer not to carry your own backpack, an extra porter can be arranged upon request.

No. Drinking water is provided during the trek. However you carry your Drinking Water

For 2-day and 3-day treks, the tour usually ends between 2:00 PM – 5:00 PM, depending on:

Trekking pace

Weather conditions

Route taken

Your guide will keep you informed throughout the trek.

Yes, absolutely. We are happy to provide vegetarian meals during the trek. Please inform us in advance if you have:

Vegetarian or vegan preferences

Food allergies or dietary restrictions

Our trekking cooks are experienced in preparing nutritious meals for all guests.

Yes, it is possible. If your trek finishes early enough, we can arrange drop-off to Bangsal Harbour, allowing you to catch a boat to Gili Trawangan, Gili Air, or Gili Meno. We recommend discussing this plan in advance so timing can be coordinated smoothly.

Tipping is not mandatory but highly appreciated. As a general guideline:

Guide: based on service quality and trek duration

Porter(s): shared gratuity depending on group size

Your appreciation directly supports local mountain communities.